(Independence, MO): Attorneys for Humphrey, Farrington & McClain have filed a class-action lawsuit against cable television giant Comcast for violation of the Missouri Merchandising Practices Act.
The lawsuit, filed August 3, 2016 in Jackson County Circuit Court, alleges that Comcast deceived Missouri subscribers by marketing and selling a service protection plan that did not cover all inside wiring repairs as advertised.
The service protection plan adds $4.99 to Comcast subscribers’ monthly bill and is touted as a plan that covers all technician service calls, including repairs to or replacement of inside wiring. But when subscribers use the plan, they learn from the technician that the plan does not actually include the wiring inside the walls of their home.
Kenneth B. McClain, the lead attorney, said a vast majority of inside wiring to a cable system is within the subscribers’ walls.
“This is outright fraud and an abuse of power,” McClain said. “Comcast is selling a worthless plan to its subscribers. This huge Philadelphia-based conglomerate is more concerned with padding its profit margins than it is with serving its customers.”
The lawsuit was filed on behalf of Kristi M. Landers, of Independence, MO, and all other Comcast subscribers in Missouri who purchased the service protection plan on or after August 2, 2011.
The lawsuit comes after the state of Washington filed a $100 million lawsuit against Comcast over the service protection plan. It accuses the company of 1.8 million violations of the state’s Consumer Protection Act.
The Missouri lawsuit filed by Humphrey, Farrington & McClain seeks compensatory and punitive damages.
Also representing Ms. Landers is Kevin D. Stanley and Jonathan M. Soper, both of Humphrey, Farrington & McClain.